In This Issue:                                                                                                            July/August 2007 

 

Serving the industry since 1988, Healthcare Automation is the leader in home infusion software and reimbursement services. Use HomecareNet to manage your home infusion enterprise - from detailed patient records and payer setup to split billing and comprehensive reporting. Consult with Healthcare Automation's Reimbursement Services for expert reimbursement tools and outsourced billing and collections. Together, Healthcare Automation's teams provide a single source of quality products and services for your organization.
Watch a demo today to see how Healthcare Automation can help your enterprise.

 

Web:  Click Here * Voice: (800) 738-8850 * Email:  sales@healthcare-automation.com

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Reports of the Month

Each month Rock-Solid Intelligence features a report from Home Infusion Reports that give you critical business information from the data you already have.  

   

5 Critical Equipment Management Reports 

 

In our new System Insights section below, Gayle Senn has contributed an article on managing serialized inventory.  Home Infusion pumps are expensive and patients depend on them to work right every time.  The following 5 reports are examples of the kinds of reports you need to keep this area of your business under control.  

Sample Report  Equipment Listing by Status within Category

Sample Report  Respiratory Equipment Patient Listing

Sample Report  Master Serialized Equipment Listing by Serial Number

Sample Report  Inactive Patients with Equipment Assigned

Sample Report  Active / On Hold patients without a delivery in 45 days

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System Insights

Rock-Pond's mission is to help you maximize the benefit you receive from your information systems.  Each month we provide an insight related to system implementation, resetting an established system, system audits and common system errors.

System Implementation:  5 Phases of Information Systems

Most business leaders agree that effective information systems are a primary building blocks of their organization.  The initial cost of a system is often a fraction of its cost over time.  The process of buying and implementing a new system is better understood than the ongoing commitment to mange it.  Understanding the 5 phases of information systems will help you know what to do to maximize your return on investment and realize the benefits you expect.  READ MORE 

 

System Management: Managing Serialized Inventory

It's midnight, do you know where your serialized equipment is?  The cost of lost infusion pumps is the tip of the iceberg when considering the need to manage your serialized equipment.  Software programs have features to manage your equipment; are you using them effectively.  READ MORE

  

System Error: Microsoft Excel might be hazardous to your "corporate information" health

 

Microsoft Excel is a powerful tool.  And power should be respected and used wisely.  Unmanaged, Excel can undermine important data quality and information management principles and significantly eat into company profits.  Consider these questions and you'll see what I mean.

 

1.  How much time are high paid managers spending doing data entry and formatting tasks?

2.  Who is making sure Excel spreadsheets balance to production data?

3.  Are critical Excel spreadsheets backed up?

4.  How many people have access to the data when they need it? 

5.  What is the time lag from production to Excel data?  What opportunities are lost during this time?

6.  Is the dependence on Excel reducing the accuracy, standardization and completeness of production data?

7.  With Excel spreadsheets being emailed everywhere, how do you know you have the accurate and current version?

8.  Does Excel data meet data security and HIPAA compliance policies?

 

Microsoft Excel is a powerful tool.  It has a place in your organization.  However, production data belongs to the production system where everyone can see it, manipulate it according to their security rights and report on it as needed.  Use Microsoft Excel wisely.

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Partner Connections

We are pleased to offer some great experience and advice directly from our Rock-Solid partners. 

Questions and answers about Lyme Disease By HHLA Clinical Staff

The Centers for Disease Control has had 4,632 cases of Lyme Disease reported in the year 2007. It is conservatively estimated that only one in 10 cases of Lyme Disease is actually reported to the CDC, so there may have been at least as many as 46,320 cases already in 2007. Lyme Disease is estimated at costing society about $1 billion per year. READ MORE

 

NHIA Listserv Lessons

The NHIA Listserv is a members-only resource for home infusion providers to get quick answers to any question or concern they have from their peers across the country. Each month Rock-Pond Solutions selects a listserv thread and summarizes it here for you.

 

Timely Filing and Debt Obligations

If a claim is rejected due to "timely filing" by the insurer, is the patient still financially responsible to the provider? FIND OUT what the response was to this question on the NHIA listserv. READ MORE

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TechnologyTip of the Month

Each month Rock-Solid Intelligence shares a technology tip or software program that has made our work a little easier.

 

Managing your Windows Desktop

 

How well do you understand how to configure your Windows desktop?  Did you know there are many shortcut keys to minimize all open windows (Start-M), ways to expand and configure the task bar at the bottom of the screen (right-click on the task bar for options) and switch from one open application to another (Alt-Tab)?  These and many other ways to configure your desktop will yield huge efficiencies.

CLICK HERE FOR MORE TIPS AND LINKS.  

 

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