In This Issue:                                                                                                                   January 2007 

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Report of the Month

Each month Rock-Solid Intelligence features a report from Home Infusion Reports that give you critical business information from the data you already have.  With Holiday spirit in the air, we thought we'd give two reports this month! 

 

Active Patients with Missing NPI Numbers

The days when you can bill without a Physician NPI number are quickly coming to an end (See Roger Klotz's article in the Partner Connections below).  Software vendors have added this new number to the physician table of your system and you should be in the process of requesting these numbers and loading them.  This report tracks the physicians who have active, hold or pending patients on your census whose NPI number you have not entered.  It provides the phone number and contact for quick follow up and is sorted in descending order by the number of active patients to quickly prioritize the physicians that need to be called first.

 

See a sample of this report.

 

Mail-merge Report to Request NPI numbers from Physicians

Use the power of Crystal Reports to create a mail-merge letter to physicians to request their NPI number.  Stuff it in a window envelope, mail it and use the above report to track the responses.  Better yet, contact us at 501-450-6446 to write this letter for you for FREE as your FREE report to demonstrate the power of Home Infusion Reports.  If you are already a subscriber you already know we'll be glad to do this for you for FREE as part of your subscription.

 

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NHIA Listserv Lessons
The NHIA Listserv is a members-only resource for home infusion providers to get quick answers to any question or concern they have from their peers across the country. Each month Rock-Pond Solutions selects a listserv thread and summarizes it here for you.

 

Billing Per Diems on Non-Infused Days
If we have a Monday, Wednesday, Friday antibiotic patient, can we bill a 7-day
Per Diem?  This was recently discussed on the NHIA listserv and we have the discussion and a summary for you.

Learn from the NHIA member responses.

 

These and other questions are posed, discussed and answered every day on the NHIA listserv. The listserv is a member benefit you should take advantage of.  If you are not a NHIA member, Rock-Pond Solutions recommends you join today.

Here's some Rock-Solid Intelligence Attend the NHIA Conference in 2007 Click on the image for more info

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Partner Connections

We are pleased to offer some great experience and advice directly from our Rock-Solid partners. 

When you get behind in collecting your accounts receivable, you need to look at more than just the dollar amount of your A/R and the age of the accounts.  Managing open invoices by the number of invoices in key categories can be crucial to getting caught up and on track again.  Read more.

Microalbumin: By Home Healthcare Laboratory of America

One of the most preventable of all devastating complications of diabetes is kidney failure. If it's detected in the earliest stages, kidney dysfunction can be stopped or reversed with treatment. The best way to ensure early detection is by measuring the level of the protein called microalbumin. Understand more.

NPI Deadline is May 23; Are You Ready?: By Roger Klotz, Care Partners Consulting Pharmacist, LLC

Home Infusion Providers, effective May 23, 2007 must provide the NPI number for the ordering physician when billing for services.  It's important to understand this regulation and be doing something about it now.  Read how this impacts your pharmacy

Credit Balances, an Overlooked Problem By Pearl Shores, Shores IV

Traditional A/R reports don't show the impact of credit balance invoices.  Failure to manage these credit balance invoices can have significant financial and possibly legal impacts on your business.  Do you know how many credit balance invoices are in your accounts receivable?  Read more.

Cash Flow Shows Your Company's True Health: By Charlie Lager, Rock-Pond Solutions

There are three key financial statements that are generally prepared by accountants; the Income Statement (aka the Profit & Loss Statement), the Balance Sheet and the Statement of Cash Flow. We will focus on the Statement of Cash Flow as it gives you a detailed look at where a company is getting its cash to keep running, and how it’s using the funds.  Read more.

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TechnologyTip of the Month

Each month Rock-Solid Intelligence shares a technology tip or software program that has made our work a little easier.

 

Where is your computer when you need it? 

GoToMyPC gives you access to your home or office PC from anywhere on the planet (provided you have Internet access). Often the most difficult challenge in using new technologies is the paradigm shift required to understand what you would use them for. Just as the telephone was originally designed as a broadcasting tool, someone said, “Hey, we could have a 2-way conversation with this device” and the rest is history.

GoToMyPC is the freedom to have your computer with you wherever you go for as low as $20/month. Paradigm shift – it is also the freedom to have anyone else next to your computer, no matter where they are. Trying to email a huge video of your kids to your parents? Tell them to GoToMyPC to watch it and transfer it to theirs if they want. Trying to explain how to do something over the phone? Tell them to GoToMyPC and show them. Let them “drive” so they really get it.

GoToMyPC addresses the remote needs of businesses as well and when properly installed is a very secure solution. It’s one of the tools in our bag that we couldn’t live without - at home and at the office. Spending some time on their website thinking about the technology may give you some ideas on how you can improve your productivity. But don't limit yourself to the first applications that come to mind.

Finally, easily installed and configured technologies like this are very powerful and should be understood and incorporated into your data protection and security strategy.

Trying to get rid of Internet Explorer 7?

Microsoft pulled a fast one on a lot of people by making IE 7 part of the windows automatic upgrade process.  If you have it and need to uninstall it and continue to use IE 6 until you are ready for IE 7, click here for a good article from Homecare Automation Report on how to go about doing this. 

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