Dear ,
We're pleased to announce a round of enhancements to our billing
feature that will make it easier to adjust for expected changes in email
volume by
scheduling those plan changes ahead of time. It's a feature we've cleverly dubbed our Plan Scheduling feature, and it
basically lets you choose whether a plan change should take effect now or kick in the first of next month.
-> Log in now and
head to
your account settings section to check it out, or keep reading for more details.
How might you put our Plan Scheduling feature to work?
[1] Let's say it's March, which is easy to do, since it's actually
March. And in March, you're sending your standard newsletter to your
standard 1,000
recipients at your standard plan of 1,000 emails per month. Life is
simple. But wait! But you've got a rodeo-themed event scheduled for
April, and
you know you'll be sending
several reminders to your recipients. You can upgrade your plan to,
say, 5,000 emails in March and schedule it to take place on
April 1.
(Before this new feature, the only option was to have your upgrade take effect right away.)
[2] Now it's April, your rodeo-themed event registration has been
wildly successful, and you have
no idea where you're going to find that many
bandanas. Because of all the interest, you've sent well past your 5,000
email plan, and you
need
to upgrade your plan to send 10,000 emails in April. Even though you
paid for 5,000 emails at the beginning of the month, you can choose to
have your
plan upgrade for April take effect immediately, covering you for the
unexpected increase in emails.
[3] Whew. It's the
end of April, the event is over, you took a long nap to recover, and
you need
to return to your standard plan of 1,000 emails a month. You can
schedule your downgrade from 10,000 emails to 1,000 emails to take
place at the
beginning of May. Yeehaw, cowboy.
There you have it! We hope you'll log in and give the new plan scheduling
feature a whirl some time this week, whether or not you have an actual
rodeo event planned for next month. We hope you do. You can also read our full Billing Q&A for more information and tips on managing your monthly plan. As always, let us know what you think or
what questions you have along the way...
Cheers,
Emma
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