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Rock-Pond Solutions Rock-Solid Intelligence - Special Edition - Wishing you a Rock-Solid New Year
Pete Tanguay

What is Rock-Solid Intelligence?

Rock-Solid Intelligence is the latest innovative product from Rock-Pond Solutions. This FREE monthly publication is created specifically for the home infusion industry and is filled with information, timely solutions, and valuable insight that you can use.

In This Issue:                                                    Year End 2006 

 


 

 It's been a Rock-Solid year, let's do it again

 

I'm not 100% sure how we've come to another year-end so quickly, but it's time to take stock in what we've accomplished, appreciate those who shared the journey with us and set the course for 2007.  As for me, it's been another great year of learning and positioning for the future, new friendships and memories to look back on forever.  It's been a year of growth within Rock-Pond as well as the opportunity to participate in the growth and success of so many of our partners and customers.  It's each of you, and you know who you are, that I want to say thanks and let's do it again next year.

 

Rock-Pond Solutions turns seven in 2007.  Seven has a history of being quite a magical, lucky and meaningful number.  The earliest quantification of the capacity limit associated with short-term memory was the "magical number seven" introduced by Miller (1956). Seven is one of the "lucky" numbers when throwing dice and it's a number with rich religious meaning for many.  There are seven wonders of the world.  Throw in seven as the number of days in a week and the number of games in the World Series and you've hit a home run.

 

So, we're hoping for a magical, lucky and meaningful year in 2007.  We wish each of you a wonderful and prosperous New Year and look forward to working with you and learning from you again. 

 

Pete Tanguay, President

Rock-Pond Solutions

 

 

even dwarfs come in groups of 7


Seven Rock-Solid Strategies

Rock-Pond Solutions has been built on the following strategies over the past seven years.  They are working well and so we'll take them into the new year with us. 

We'd enjoy talking with you about how these strategies will make a difference in your business.  Call us at 501-450-6446, you'll be glad you did.  

1 - Solutions Focus

It is often tempting to focus on the problem, the software, a person, an external force or the process.  At Rock-Pond, we seek to identify the desired result or outcome and deliver a solution that makes the best use of people, software, external resources and process.  We deliver solutions you can measure and manage.

2 - Research and Development in the field

Our primary focus is understanding the needs of our customers and delivering solutions that exceed their expectations.  Products like Home Infusion Reports and Rock-Solid Intelligence are by-products that we get to share with others at a very reasonable price.  

3 - Vendor non-exclusivity

The long-term benefits of working closely with competing vendors has given us an objectivity and depth of experience that is most valuable when tackling difficult problems.  Exclusivity reduces the collateral value that comes with knowing how to do something more than one way, including the integration and migration capabilities.  Rock-Pond has a deep knowledge of CPR+, MBI, Hann's On and HAI software and it is paying dividends to the customers and vendors we work with.

4 - Data to Information

We believe data is the fuel that runs business.  Business intelligence is the foundation for decision-making.  It is the power behind strategic planning, due diligence, operational control and process management.  At Rock-Pond Solutions, we are obsessed with finding ways to turn data into information; any time, any where and on any device. 

5 - Non-stop learning

The best way to learn something is to hear it, see it, do it and then to teach it.  This is our strategy for learning the things we need to know to get the job done.

6 - Power users of Business Intelligence tools

We've harnassed the power of Crystal Reports as a reliable business intelligence tool.  We won't stop here.  Rather, we will continue to explore new tools as they are available and appropriate for the solutions needed.

7 - Value extended through Partners / Networking

We constantly partner with industry leaders and veterans to equip us with knowledge, tools and resources we need to be successful.  The fact that we've ended up with life long friends in the process is icing on the cake.

Register Today for the Conference

We highly recommend you plan to attend NHIA's 16th Annual Conference to expand your readiness for these and other industry challenges.  Click on the image above for more information.

If the only reason you go is to bid farewell to Lorrie Kline Kaplan and thank her for her contribution to the home infusion industry, you can count it as time and money well spent.

Please stop by and say hi, we'll be in booth #232.


Seven Industry Challenges to be Ready For

1 - What's the DIF?

Are you ready to start using the Medicare DIF forms on January 1, 2007 or are you going to start the year with cash flow issues?

2 - What's your NPI?

Doesn't seem like it should be such a big issue for everyone to apply for and use a new number.  What is your number? 

3 - Selling, buying or holding?

The acquisition / consolidation train won't slow down in 2007.  The breadth of buyers continues to expand.  Do you know the value of your home infusion company?  Are you leveraging your data asset to make the most of the opportunities ahead?

4 - Home Infusion Coverage

There are as many issues to getting paid for home infusion therapy services as there are forms of payment; H.R. 5791 Part B, Medicare Part D, managed care, patient responsibilities, etc.  Successful providers understand the issues and get paid.  Are you a supporter of the NHIA Legislative Defense Fund?

5 - Pay for Performance

Pay for performance is a carrot that is leading the home care industry to increase their efforts to make improvements in efficiencies, costs and quality.  Even before it's full impact is felt by the home infusion industry there is a lot we can learn from it.  Can you identify the metrics required to justify your services?

6 - Non-stop technology changes

Microsoft Vista began replacing XP in November 2006.  Microsoft Office 2007, rapid advancements in wireless and mobile technologies, Web 2.0, GPS devices, RSS feeds, SaaS (software as a service), podcasts, Voice over IP and many other technologies will change the landscape of business in 2007. 

The critical mass of home care patients and caregivers are demanding information on their terms.  Are you listening?   

7 - New therapies, new opportunities for care

Sometimes we forget the people who paved the way for the Home Infusion industry in the early 80's were entrepreneurs who challenged accepted medical practice in order to enhance the health care experience of their patients.  Are you thinking outside the box and willing to take risks to improve the health care experience of your patients?  

Be A Hero

Go ahead, be a HERO for your reimbursement department, your management team or your clinical staff. 

 

Give them Home Infusion Reports so they will have the information they need to make the decisions they must make.


Seven Information Resolutions

 

Make a New Year's resolution you can keep.  Resolve to have the information you need when making business decisions.

 

Home Infusion Reports is a by-product of Rock-Pond Solutions consulting services and will give you the information you need from the data you've got.  You can purchase a subscription to the report library starting at $225/month or combine it with our consulting services to meet the information needs of your company. 

As part of our Be A Hero campaign, you get one FREE REPORT to run whenever you want against your data. 

Pick one of our 7 most popular reports below or tell us the information you need and we'll design you a custom report. 

You get the information you need and we get to demonstrate how powerful Home Infusion Reports can be.

Now that's thinking Win-Win.  Email or call us right now!

 

Here are seven of our most popular reports.

Report #1 - Payment Aging

The ability to age payments by many key indicators gives critical insight to the effectiveness of your billing and collection activities, often before standard A/R reports provide this information.

Report #2 - Cash and Adjustment Analysis

It is important to be able to look back at a specific billing period to analyze the cash and adjustments against the revenue booked.

Report #3 - Cash posting journal by posting clerk

A major software system does not allow more than one cash posting clerk to post and balance their cash at the same time.  Without any software changes, Home Infusion Reports solves this problem.  

Report #4 - Duplicate Invoice Analysis

Unfortunately billing clerks are human and like the rest of us, make mistakes.  It is important to have audit and data analysis reports to find things like duplicate invoices, missed rental billing and other common mistakes before they become an over 180 day A/R statistic.

Report #5 - Final amount dispensed by Drug

Balancing inventory purchases, usage and billing requires reports that can combine data from many sources to provide the checks and balances needed to find and resolve descrepencies.

Report #6 - Market Penetration by County

Sales reporting tells you where your sales are coming from.  Market analysis helps you understand what percentage of your market you are getting and where your greatest opportunities for growth are.

Report #7 - Rx Dispensed by Therapy w/i Month

Tables, statistics and graphics can reveal trends and business conditions in ways that traditional reports can not.


We have hundreds of reports available for CPR+, MBI, Hanns On Software and Healthcare Automation software.  Home Infusion Reports provide information you need that is not available from your current system. 

We look forward to hearing from you to better understand your information needs and demonstrate the difference Home Infusion Reports and our business intelligence based services will make in your business.


Rock-Pond Solutions
1910 Centennial Club Drive | Conway, AR 72034
info@rock-pond.com | 501-450-6446




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