Report of the Month

Each month Rock-Solid Intelligence features a report from Home Infusion Reports that give you critical business information from the data you already have. 

Patient Statements
If the patient statements features of your home infusion software are not presenting the information to your patients exactly like you want it to, consider using Home Infusion Reports to manage the entire patient pay receivables process, including the statements you send to your patients. It can be challenging to present all the information that is needed without confusing your patients. The Home Infusion Reports patient pay statements work seamlessly with other patient pay reports to give you control while significantly reducing the time required. Call us at 501-450-6446 and we'll go through the whole process with you. It's one more way Home Infusion Reports extends the value of your information system investment.

See a sample of this report.

NHIA Listserv Lessons
The NHIA Listserv is a members-only resource for home infusion providers to get quick answers to any question or concern they have from their peers across the country. Each month Rock-Pond Solutions selects a listserv thread and summarizes it here for you.

Post-dose Vancomycin peak draws
Hey folks, anything new out there in reference to drawing Vancomycin peaks 2 hrs. post dose. My understanding is trough management is still the norm and 1 hr post infusion peak is still the clinical acceptable norm. Feedback from others?? Mike Semon R.Ph. Caring Solutions Inc. Posted: 9/25/06

Learn from the NHIA member responses.

These and other questions are posed, discussed and answered every day on the NHIA listserv. The listserv is a member benefit you should take advantage of.  If you are not a NHIA member, Rock-Pond Solutions recommends you join today.

Partner Connections

Rock-Pond Solutions enjoys the opportunity to work along side the most innovative people and organizations in the industry. Each month our partners share their experience, knowledge, and insight to help you solve a day-to-day problem, keep you informed of industry trends, deliver critical business information, and save you time and money.

What's the Value of Your Business?: By Nishen Radia, FocalPoint LLC

Optimize the value of your business by understanding the key issues that drive valuation. Get the 9 key factors.

Leverage Points: Mission and Vision: By Willis C. Triplett, Pharm.D.  

You have the right people on the bus, but leaving them ignorant of your Mission and Vision, is like a day without sunshine. Discover four ways to deploy your M & V.

Part D Success Story: By Sheila Chandler, Accounts Receivable Solutions

Since the roll out of Medicare's new Prescription Drug program (Part D) home infusion providers have been faced with new challenges in providing home infusion to Medicare beneficiaries. Learn how perseverance and documentation paid off for Sheila Chandler in the case of a home infusion patient receiving $24,000 worth of Rituxan and associated home infusion services.

Also, Sign Up for the "Medicare Part D Patients - Intake and Reimbursement Challenges" audio conference to be held October 25. 

Maximize Revenue On Rental Equipment: By Linda Payne, Reimbursement Concepts, LLC

Do you have trouble determining how many months a patient has been charged for a capped rental item without looking through each claim in order? See how Linda Payne solves the problem.

Take Control of Your Patient Receivables: By Lisa Bargmann, Homecare Collection Service

If your 90+ days aged patient accounts receivables are growing and becoming difficult to manage, Lisa Bargmann explains how to get it back in line with industry standards.

Therapeutic Drug Monitoring: By Home Healthcare Laboratory of America

Therapeutic drug monitoring can be very helpful in patient management by helping to achieve the desired therapeutic effect and avoid adverse effects. Understand how.

Pharmacists Recognized as a Provider--Are You Prepared?: By Roger Klotz, Care Partners Consulting Pharmacist, LLC

In 2007 there are a number of major changes that will affect pharmacists who wants to add patient focused care. Learn what will be required for those who want to bill for all services.

Technology tips of the Month

Each month Rock-Solid Intelligence shares a technology tip or software program that has made our work a little easier.

Microsoft Outlook--Fax Number Tip
Have you ever been frustrated by the fact that Microsoft Outlook considers a fax number an outgoing destination--so when it looks up a name in the contact list it requires you to choose between the email and the fax number - every time!! If you don't want to have to make this choice every time, enter your fax numbers as "fax - 800-555-1212" instead of "800-555-1212" and Outlook will see this is an invalid fax number and default to the email address just like you want it to.