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Rock-Pond Solutions Rock-Solid Intelligence
Pete Tanguay

What is Rock-Solid Intelligence?

 

Rock-Solid Intelligence is the latest innovative product from Rock-Pond Solutions. This FREE monthly publication is created specifically for the home infusion industry and is filled with information, timely solutions, and valuable insight that you can use.

In This Issue:                                                    September, 2006 

 

New at Rock-Pond Solutions

 

Rock-Pond is Coming to a User Group Near You 
Great athletes train hard, thrive on sharpening their edge and focus on acquiring and keeping a competitive advantage. The adage "you only have what you bring to the game" is important to understand. Apply these principles to your professional life, specifically with the software you use every day, and you'll be winning on and off the court.

 

Too often, we get in a rut in our understanding, only using the features of the software we learned during the initial implementation. Whether it is Windows XP, Microsoft Office or the home infusion software you use every day, make a commitment to constantly learn and keep up with the new features as they are made available. Go back and review commonly used features for new efficiencies. Hire a coach, network with your peers.  When the job gets tough, you only have what you bring to the keyboard.

 

Rock-Pond Solutions will be exhibiting and presenting at four user conferences this fall. If you are using CPR+ from DHS, Ascend-HI from Hanns On Software or HomecareNet from Healthcare Automation, we expect to see you there. 

 

Fall 2006 User Group Schedule

 

Be A Hero Campaign 
As kids we dream of being super heroes. Now you can be one for your reimbursement department. Rock-Pond Solutions, Professional Reimbursement, Inc., and Reimbursement Concepts, LLC have teamed up to provide three FREE services that will help you conquer your worst financial foes. Get the details.

 

Home Infusion Provider Turns to Rock-Pond Solutions for Business Consolidation Support
A large home infusion provider was recently faced with stabilizing two newly acquired branches, consolidating two different software systems in two different business markets. Rock-Pond demonstrated how Home Infusion Reports and our consulting services bring clarity to the key financial and business metrics and support the development of sound business processes during times of change. The ability to produce the same reports from multiple systems and establish a common ground at the outset of a consolidation project sets a clear direction and establishes a means to measure progress. Rock-Pond Solutions services are especially valuable during due diligence and post acquisition periods of expanding companies.

 

Need help with your business?  Contact Rock-Pond Solutions.  If we can't help you we are sure one of our business partners can.

 

 


Report of the Month

Each month Rock-Solid Intelligence features a report from Home Infusion Reports that give you critical business information from the data you already have. 

 

Active / On-hold Patients (Without a Delivery in XX Days) Report
Keeping your patient census current requires discipline at the front end of your business and in communication between your departments. When a patient goes into the hospital or off-service for any reason, someone must take responsibility to change the patient status in the computer. This action triggers other critical activities such as holding off on compounding the next prescription, picking up expensive equipment at the patient home, adjusting the nurse schedule, etc.

 

This report will help you audit your patient status by printing out the list of active and on-hold patients that have not had a delivery in a specified number of days. The original use for the report was to recover equipment on rent with inactive patients. This report is also great for managers to make sure the patient census is correct so the other patient and therapy reports will provide them with accurate information.

 

See a sample of this report.

Technology tips of the Month

Each month Rock-Solid Intelligence shares a technology tip or software program that has made our work a little easier.

 

www.Tek-Tips.com Delivers
At Rock-Pond, we've made a tremendous investment in leveraging technologies such as Crystal Reports from Business Objects and SQL Server from Microsoft to solve the information needs for home infusion providers. The problem is we often get "stuck" trying to figure out how to make the software do what we want it to do. One of the best Internet resources I've found to help is www.Tek-Tips.com, a free forum for computer professionals. The next time you get stuck trying to figure out a technical issue, give them a try. 

 

Listserv

And make sure you take advantage of the listserv provided by your home infusion software vendor as well as the NHIA list serve for the home infusion industry (www.NHIAnet.org).  Membership is required (and well worth it) for access to the NHIA listserv.

Partner Connections

Rock-Pond Solutions enjoys the opportunity to work along side the most innovative people and organizations in the industry. Each month our partners share their experience, knowledge, and insight to help you solve a day-to-day problem, keep you informed of industry trends, deliver critical business information, and save you time and money.

 

Inside the 835--CR Codes: By Caleb Dixon, RemitDATA, Inc.

The unique logic of the Claim Reversal codes inside the 835 can provide you with answers. Understand why they exist and what to do with the information they provide. 

Treating an Unhealthy Accounts Receivable: By Gary Collins, Professional Reimbursement, Inc.

Things will only get worse if you ignore an unhealthy accounts receivable. Know what options you have to get your A/R healthy again.

The Answers Are in Your Data: By Pearl Shores, Shores Enterprises

Take control of your operational and financial issues by using your data to analyze and manage your infusion therapy revenue stream. Learn how.

Team Talent is Essential: By Willis Triplett, Rock-Pond Solutions

Having the right the talent on your team is the most critical ingredient to optimizing your operations. Discover 5 ways to create your best team.

Prepare For Month End Reserves: By Linda Payne, Reimbursement Concepts, LLC

Are growing bad debt reserves catching you unprepared at month end? Learn how Linda solves the problem.

Is Outsourcing Right For You?: By Lisa Bargmann, Bargmann Management, LLC

If your billing operations are a burden and source of frustration, you should evaluate the pros and cons of outsourcing to a billing service.
The Importance of Proper Aseptic Technique: By Holly Simmons, R.Ph., Impact Solutions Group, LLC
The use of proper aseptic technique is sorely missing in many pharmacies across the country. Learn the simple techniques that are the first line of defense in preparing compounded sterile preparations free from contamination.
Synercid:  By Home Healthcare Laboratory Of America
Synercid is used for treatment of patients with serious or life-threatening infections to combat Vancoymcin resistant organisms. Synercid belongs to a new class of antibotics known as streptogramins--the first new antibiotic class in over a decade. Get the details.

Are You Compounding or Manufacturing?: By Roger Klotz, Care Partners Consulting Pharmacist, LLC

There is a big difference between manufacturing and compounding. Know the basic rules for a compounding pharmacist to avoid medical and legal risks, and federal and state law violations.

Maximizing Your Value in Mergers and Acquisitions: By Julie Decker and Nishen Radia, FocalPoint LLC

This may be the best time for home infusion providers to sell or merger their companies. Read more about this important subject.


Rock-Pond Solutions
1910 Centennial Club Drive | Conway, AR 72034 | 501-450-6446
info@rock-pond.com | 501-450-6446



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